SHIPPING & RETURNS
DELIVERY WITHIN AUSTRALIA
I offer flat rate shipping rate of $20(AUD) for all pot orders with Australia. I pack and ship all orders within 3 business days so generally your order should be recieved within the timeframes listed below. If by chance your order will take longer I will contact you to let you know.
Shipping rates for original artwork is calculated at checkout.
Delivery times within Australia:
(Please note these are currently impacted by COVID)
WA Metro - 2 to 3 working days
WA Regional - Up to 5 business days
QLD Metro - 3 to 6 business days
QLD Regional - 5 to 10 working days
NSW Metro - 3 to 6 business days
NSW Regional - 5 to 10 working days
VIC Metro - 3 to 6 business days
VIC Regional - 5 to 10 working days
ACT - 3 to 6 business days
NT - 3 to 6 business days
TAS - 5 to 7 business days
If signature upon delivery is required and are not there when your parcel arrives you will not always receive a notification from the post office. Please be sure to check your tracking on the fulfilment notice supplied once your order has been sent.
Please note I do not cover the costs for redelivery if there happens to be a return to sender.
If you would like to ship one of my artworks internationally, I can organise a shipment quote for you. Please note it can sometimes be costly to ship bulky and heavy items oversees. Contact me to organise a custom quote for shipping to your country.
If you receive a damaged parcel please take photos, keep the parcel and contact me within 24 hours of receiving your delivery. Any time after this will not be considered. Goods cannot be refunded or exchanged due to change of mind - I will only refund or exchange if the product is damaged during transit.